Please note that the lesson is considered canceled if the cancellation action is processed and completed in the system. If both teacher and student agreed to cancel the lesson, but neither of you completed cancellation in the system, both student and teacher will lose the lesson.
For students:
- If your scheduled lesson is scheduled for less than 12 hours in the future, and you cancel it, you will be refunded credit worth 50% of the lesson's cost.
- If your scheduled lesson is scheduled for more than 12 hours in the future, you will be refunded credit worth 100% of the lesson's cost.
You can check your credit balance here: https://www.verbling.com/settings/credits. You can use your credits to purchase more lessons.
For teachers:
- If you cancel a lesson anytime, you forfeit pay for this lesson and your student will receive a 100% refund of the lesson’s cost in Verbling credits.
- If the student cancels the lesson in the system within 12 or fewer hours in advance, you receive 50% of the payment.