Canceling unscheduled lesson (if the lesson is Scheduled, read below)
If your lesson is unscheduled, you can cancel it anytime.
You'll receive 100% of a refund when canceling an unscheduled lesson. All refunds are made in Verbling credits.
To cancel your lesson, please do the following:
- Go to your Dashboard, find a lesson you want to cancel and click "Cancel" from the menu on the right:
Or you can cancel your lesson directly from the lesson space:
2. In both cases, in the pop-up screen, confirm cancellation:
3. In the following pop-up screen, explain your reason for cancelling and click “Cancel Lesson”:
Canceling scheduled lesson
If it is more than 12 hours before your lesson's starting time, and the lesson time is no longer convenient but you wish to take this lesson with this teacher at another time, you should reschedule your lesson. For help with rescheduling your lesson, please see “How do I reschedule or unschedule my lesson?”
If you want to cancel your scheduled lesson, because you are not willing to take lessons with that teacher anymore, please, first unschedule the lesson, then cancel it.
Basically, just click on "Reschedule" and then select “Pick a new time and date later”, which will set the lesson in "Needs scheduling" state.
Once it's unscheduled, you can cancel it as per the instructions at the beginning of this article.
If it is less than 12 hours before your lesson's starting time, you may cancel your lesson and get a 50% refund in the form of Verbling credit. Another 50% of the lesson's cost will be paid to your teacher.