I. Set up your technology
Great news: you don't need to download and install any special software to use Verbling. You can connect to your lessons at Verbling.com directly from your browser!
We recommend using Chrome as your main browser during your Verbling classes and switching to Firefox as a backup if you ever experience technical difficulties on Verbling.
Please Note: Safari, IE, Edge and other browsers are not supported by Verbling. Please use Chrome or Firefox only.
Make sure your laptop or desktop computer has a working microphone and camera - either internal or external.
We also highly recommend you use headphones to avoid any echo during your classes.
Complete an Equipment test: Go to https://verbling.com/dashboard, scroll down to "Quick links" and click on "Equipment check".
Complete a test lesson.
If you are unable to use a laptop or desktop computer, you may use the Verbling mobile app on a smartphone or tablet. Please be sure to install the mobile app from the Apple App Store or Google Play Store and open it to join your class.
NOTE: If you try to join a class using the web browser of your mobile device instead of the official Verbling app, it will not work.
You must have a solid internet connection with a download speed of more than 10Mbps and upload speed of more than 1Mbps to be able to connect to video lessons on Verbling.
Please run an internet speed test to make sure you are able to connect. There are many different websites you may use to check your speed, which you can find in a Google search; one we recommend is http://www.speedtest.net/
II. Find a teacher and start learning!
You may purchase 1, 5, 10 or more lessons with a teacher. For instructions on how to purchase a lesson, please go here.
For instructions on how to Schedule your lesson, go here.
Join your lesson when it is time
When your lesson is about to begin, please do the following:
1) Go to your Dashboard.
2) Click on your lesson that is about to begin. You will be brought to your lesson's session page.
3) When your teacher starts the lesson, click the blue "Join Lesson" button.
4) You'll be prompted to select your webcam and microphone. If your video and audio are not detected, use the drop-down menus to locate alternative webcams and microphones. Test each one to locate the webcam and microphone which detect your video and audio.
5) Click "Join Lesson".
NOTE: If you experience any difficulty with your lesson (you or your teacher experience technical difficulties, you arrive late, your teacher is absent, etc.), please see Troubleshooting.