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How are teachers rated?

At any time after completing a session, students may leave an anonymous rating (1-5 stars). Additionally, students may choose to leave a public comment or compliment.

First, students will see this screen:

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Ratings

Students are prompted to rate audio quality, video quality, and teacher separately. Audio and video ratings are shared with Verbling only. Teacher ratings are shown on a teacher’s profile, but they are anonymous. That means that the student’s name will not be shown. These 3 ratings are required.

If a student rates a teacher with 1-3 stars, an option to send the teacher direct, private feedback about the rating will be shown:

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Comments

Students may choose to leave a comment. Comments are publicly shared on a teacher’s profile, along with the student’s name. Comments are optional.

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Next, students will see this screen:

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Compliments

Students will have the opportunity to add a compliment, that is, to give a teacher credit for something they specialize in or do particularly well. This is optional.

On teacher profiles, ratings will show compliments, average stars, # of ratings and # of students, and comments from students, like so:

Screen_Shot_2018-05-25_at_4.03.37_PM.png

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