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How do I reschedule or unschedule my lesson?

Life gets busy, and sometimes a lesson time is no longer convenient. If it is more than 12 hours before your lesson start time, you can easily reschedule or unschedule your lesson!

NOTE: Unschedule your lesson if you wish to change your lesson start time and/or date, but are not ready to reschedule now.

Reschedule your lesson if you wish to change your lesson start time and/or date, and are ready to reschedule now.

You may only unschedule or reschedule a lesson that is more than 12 hours away from the lesson's start time. For all lessons within 12 hours, you can cancel the lesson and receive a 50% refund.

 

To reschedule your lesson from your Dashboard, please do the following:

1) Go to your Dashboard.

2) Locate the lesson you wish to reschedule.

3) Under "View" click "Unschedule".

screenshot_lesson1.png

 4) In the pop-up screen, select "Reschedule this lesson". Write your "Reason for rescheduling" in the comment box and click "Open Calendar."

screenshot_lesson2.png

5) In the calendar pop-up screen, select a new time and/or date for your lesson.

screenshot_lesson3.png

To unschedule your lesson, please do the following:

1) Go to your Dashboard.

2) Click the lesson you wish to unschedule, which will bring you to that lesson's session page.

3) Under "Actions" click "Unschedule".

4) In the pop-up screen, select "Unschedule this lesson".

 

To reschedule your lesson, please do the following:

1) Go to your Dashboard.

2) Select the lesson you wish to reschedule.

3) Under "Actions", click "Schedule".

4) In the calendar pop-up screen, select a new time and/or date for your lesson.

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    Ben

    "Reschedule" doesn't actually seem to appear on the live interface, only in this help topic.