I don’t want to take classes anymore. Can I get a refund for my remaining classes?

All purchases on Verbling are final. When you buy classes on Verbling, they are yours to keep and cannot be refunded to your original form of payment.  

However, purchased classes can be cancelled and refunded as Verbling credit. If you do not wish to complete the remainder of your classes with your particular teacher, you may cancel your classes for a 100% Verbling credit refund, which you may then use to book with a different teacher.

Can I get a refund if I am unhappy with my teacher? 

If you do not wish to continue with your particular teacher on Verbling, you may cancel all remaining lessons for an automatic Verbling credit refund. You can use your Verbling credit to book with a different teacher on Verbling.

I have Verbling credit on my account. Can I get a refund to my original form of payment? 

All purchases on Verbling are final. When you buy classes on Verbling, they are yours to keep and cannot be refunded to your original form of payment.  

Your credit expires after 12 months, but can be reactivated by reaching out to [email protected] with a reactivation request.

I was incorrectly charged. What can I do? 

If you feel you have been charged in error, please contact Verbling at [email protected]  with a detailed explanation and we'll be happy to investigate.  Refund requests must be received by Verbling within 30 days of the charge in order to be considered.  

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