You should cancel lessons with a student only under extreme circumstances. It is recommended to personally communicate with the student via message about the cancellation.

If you cancel a lesson, you forfeit pay for this lesson and your student will receive a 100% refund of the lesson’s cost in Verbling credits. This doesn't depend on how much in advance you cancel the lesson, student will always receive a 100% of a refund.

If you prefer to simply reschedule or indefinitely unschedule a lesson with a student's permission, please see “How do I reschedule or unschedule a lesson with a student?”

To cancel your lesson, please do the following:

1) Go to your Dashboard.

2) Click on the lesson you wish to cancel.

4) Under “Actions”, click “Cancel".

4) In the pop-up screen, write reason for cancelling the lesson and click “Cancel Lesson”.

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