You should cancel lessons with a student only under extreme circumstances. It is recommended to personally communicate with the student via message about the cancellation.
If you cancel a lesson, you forfeit pay for this lesson and your student will receive a 100% refund of the lesson’s cost in Verbling credits. This doesn't depend on how much in advance you cancel the lesson, student will always receive a 100% of a refund.
If you prefer to simply reschedule or indefinitely unschedule a lesson with a student's permission, please see “How do I reschedule or unschedule a lesson with a student?”
To cancel your lesson, please do the following:
1) Go to your Dashboard.
2) Click on the lesson you wish to cancel.
4) Under “Actions”, click “Cancel".
4) In the pop-up screen, write reason for cancelling the lesson and click “Cancel Lesson”.